The Salty Dog respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, make a booking, stay with us, visit one of our venues, purchase a gift voucher, use our rewards app, contact us or otherwise interact with The Salty Dog.
This policy also explains your rights under applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the Data Protection Act 2018 and applicable Irish ePrivacy legislation.
The Salty Dog operates restaurant, pub and hospitality venues in Ireland.
For the purposes of applicable data protection legislation, the data controller responsible for your personal data is
Salty Dog Restaurant Ltd
The Pier,
Ballycotton,
Co. Cork,
P25 FY94
Company registration number: 652196
For any questions about this Privacy Policy or how we use your personal data, please contact us at:
Email: reception@saltydogballycotton.ie
The information we collect depends on how you interact with us.
We may collect the following categories of personal data:
This may include your:
Where you provide information about allergies, accessibility requirements or other information which could reveal health-related information, we will only use this information where necessary to accommodate your request and in accordance with applicable data protection law.
Where you make a payment, purchase a gift voucher or pay for accommodation or other services, payment information may be processed by us and/or our payment service providers.
We do not normally store complete payment card details ourselves where payments are handled securely by a third-party payment provider.
We may retain transaction information such as the amount paid, date of payment, services purchased and transaction reference.
If you create or use an account through The Salty Dog rewards app or another loyalty programme, we may process information such as:
If you contact us by email, telephone, social media, through our website or by another method, we may retain information about your enquiry and our correspondence with you.
Where applicable, we may record:
When you use our website, we may automatically collect certain technical information, including:
Further information is provided in the Cookies section below.
We may collect personal data:
We will only process your personal data where we have a lawful basis for doing so.
Depending on the circumstances, we may rely on performance of a contract, compliance with a legal obligation, our legitimate interests or your consent.
We use your personal data to:
The lawful basis for this processing will generally be that it is necessary to enter into or perform a contract with you.
We may process your information to respond to questions, complaints, requests or other communications.
Our lawful basis will generally be performance of a contract or our legitimate interest in providing effective customer service and managing our relationship with customers.
We may use information to understand how customers interact with our services, improve our venues and website, maintain our systems, prevent misuse and support the operation of our business.
Where we rely on legitimate interests, we consider whether those interests are balanced against your rights and freedoms.
We may process and retain information where necessary to comply with our legal, tax, accounting, regulatory or other statutory obligations.
Where permitted by law, we may use your contact details to send you information about The Salty Dog, including news, offers, events, promotions and other services that may be of interest to you.
Where consent is required, we will only send these communications where you have provided valid consent.
In limited circumstances, we may contact existing customers about similar products or services where permitted by applicable electronic marketing legislation and where an appropriate opportunity to opt out has been provided.
You can unsubscribe from marketing communications at any time by using the unsubscribe option included in our communications or by contacting us.
Withdrawing consent will not affect the lawfulness of any processing carried out before consent was withdrawn.
Our website may use cookies and similar technologies.
Cookies are small files stored on your device which can help a website function, remember preferences and provide information about how visitors use the website.
We may use:
Strictly necessary cookies – required for the website and services to operate correctly.
Functional cookies – used to remember choices and provide additional website functionality.
Analytics cookies – used to understand how visitors use our website and help us improve its performance.
Advertising and marketing cookies – where applicable, these may be used to measure advertising performance or provide more relevant advertising.
We will request your consent before placing non-essential cookies or similar technologies on your device where required by law.
You can accept, reject or manage non-essential cookies through the cookie controls available on our website.
Further information about the specific cookies and technologies used, including their purposes and duration, should be provided through our cookie settings.
We may share information with trusted third parties where this is necessary to operate our business or provide services to you.
These may include:
Third parties processing personal data on our behalf are required to handle that information appropriately and in accordance with applicable data protection requirements.
Some third-party providers may act as independent data controllers and will process your information under their own privacy policies.
Some of the technology and service providers we use may process or store personal data outside the European Economic Area (“EEA”).
Where personal data is transferred outside the EEA, we will take appropriate steps to ensure that it receives an adequate level of protection in accordance with GDPR.
Depending on the destination and service provider, this may include relying on:
Where appropriate, additional safeguards may also be implemented.
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, accounting, tax and regulatory requirements.
The appropriate retention period will depend on the nature of the information and why we hold it.
For example, booking and transaction records may need to be retained for a period after your visit to meet accounting, tax, contractual or legal requirements.
Marketing information may be retained until you unsubscribe or withdraw your consent. We may retain limited information after an unsubscribe request to ensure that your preference continues to be respected.
When personal data is no longer required, we will securely delete or anonymise it in accordance with our retention procedures.
We take appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, loss or destruction.
Access to personal data is restricted to employees, contractors and service providers who require access for legitimate business purposes.
While we take reasonable measures to protect your information, no internet-based system or method of electronic storage can be guaranteed to be completely secure.
Under GDPR, you may have the right to:
Access – request a copy of the personal data we hold about you.
Rectification – ask us to correct inaccurate or incomplete information.
Erasure – ask us to delete your personal data in certain circumstances.
Restriction – ask us to restrict how your personal data is used in certain circumstances.
Data portability – receive certain personal data in a structured, commonly used and machine-readable format and, where applicable, have it transferred to another organisation.
Object – object to certain processing, including processing based on legitimate interests.
Object to marketing – you can object to the use of your personal data for direct marketing at any time.
Withdraw consent – where processing is based on your consent, you can withdraw that consent at any time.
Rights relating to automated decision-making – you may have rights in relation to decisions made solely through automated processing which produce legal or similarly significant effects.
These rights are subject to certain conditions and exemptions under data protection legislation.
To exercise any of your rights, contact us at:
reception@saltdogballycotton.ie
We may need to request information from you to confirm your identity before responding to certain requests.
If you have concerns about how we use your personal data, please contact us in the first instance so that we have an opportunity to address your concerns.
You also have the right to lodge a complaint with the Irish Data Protection Commission (“DPC”), Ireland’s supervisory authority for data protection.
The Data Protection Commission can be contacted through its website at dataprotection.ie
Our website may contain links to third-party websites, booking platforms, payment services, social media platforms or other external services.
These third parties may collect and process personal data independently of us.
We are not responsible for the privacy practices of third-party websites or services. We recommend reviewing the relevant privacy policy before providing personal information to a third party.
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or legal obligations.
Any updated version will be published on our website and the **Last updated** date at the top of this policy will be amended accordingly.
We recommend reviewing this Privacy Policy periodically to stay informed about how we use and protect personal data.
If you have any questions about this Privacy Policy, how we process your personal data or wish to exercise your data protection rights, please email reception@saltydogballycotton.ie
August 2026